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APAXON

Using Apaxon AI, Our Chat Assistant

Getting Help

Apaxon AI is an automated assistant. Open it from the chat button on the site.

What it can help with

  • questions about products, specifications, stock and delivery
  • compatibility questions, answered from the product's published specifications
  • adding products to your basket from the product cards it shows
  • starting a return, including uploading photos
  • passing your details to our team, and requesting a quote
  • emailing you a copy of the conversation

What it can't do

It can't agree prices or discounts, issue refunds, or authorise returns. Our team handles those.

Answers may not always be accurate, so please check anything important with us on 0161 464 9941 or support@apaxon.co.uk.

Your conversation

Conversations are saved so we can follow up and improve the service. See our privacy statement.

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