Getting Help
3 articlesBrowse help articles related to getting help including guides, policies, and common questions.
Explore help articles, answers, and common issues under the Your Account & MyApaxon category.
Your account is created when you first check out. We email you a link to set your password. The link expires after 24 hours. If it has expired, contact support@apaxon.co.uk for a new one.
You'll have an account number starting APX-. You need it to sign in to MyApaxon, so keep it somewhere safe.
Your account becomes active when your first order is paid, and we email you to confirm. Until then, signing in shows "Your account is awaiting approval".
Browse help articles related to getting help including guides, policies, and common questions.
Browse help articles related to ordering & products including guides, policies, and common questions.
Browse help articles related to payments & billing including guides, policies, and common questions.
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Browse help articles related to your account & myapaxon including guides, policies, and common questions.