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Cisco Desk Phone 9861 - VoIP phone - with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting
VoIP phone
with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting
IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE
SIP, SDP, RTCP, RTP, SRTP
130 lines
carbon black
Weight: 1.56 KG
- 5-inch color LCD display with 800 x 480 pixels for clear, vibrant visuals
- Supports a wide range of voice codecs for HD audio quality, including G.722 and Opus
- Integrated Ethernet switch and Class 3 PoE for easy network integration
- Comprehensive security with AES, FIPS 140-2, and TLS 1.3 protocols
- ENERGY STAR certified, made with 74% post-consumer recycled plastic
Similar Products
Overview
The Cisco Desk Phone 9861 enhances the desktop communication experience with its blend of high-quality audio, robust security features, and eco-friendly design. This VoIP phone is equipped with a 5-inch color LCD display, offering vibrant visuals and support for an extensive array of languages, making it an ideal choice for global businesses. With its integrated Ethernet switch and support for both IPv4 and IPv6, it seamlessly integrates into any office network. The phone's HD audio capabilities, supported by a wide range of voice codecs and advanced audio processing technologies, ensure every call is crystal clear. Security is a priority, with AES encryption, FIPS 140-2 compliance, and TLS 1.3, providing peace of mind in sensitive communication environments. Additionally, its construction from 74% post-consumer recycled plastic not only speaks to its durability but also Cisco's commitment to sustainability. The Cisco Desk Phone 9861 is a step forward in efficient, secure, and responsible business communication.
Specifications
General
- Body Colour
- Carbon black
- Product Type
- VoIP phone
- Integrated Components
- Trusted Platform Module (TPM) 2.0
- Weight
- 1.095 kg
- Body Material
- ABS polycarbonate, 74% post-consumer recycled plastic
- Compatible Platforms
- Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk
Manufacturer Warranty
- Service & Support
- Limited warranty - replacement - 1 year
Miscellaneous
- Placing / Mounting
- Desktop
- Hearing Aid Compatible
- Yes
- Connections
- Headset jack / RJ-9, 2 x network / RJ-45, USB / 4 PIN USB Type A, USB Type-C / 24 pin USB-C
Display
- Backlit
- Yes
- Display Location
- Base
- Type
- LCD display - colour
- Diagonal Size
- 5"
- Display Resolution
- 800 x 480 pixels
- Display Languages
- Brazilian Portuguese, Catalan, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (simplified), Chinese (traditional), Chinese (Traditional, Hong Kong), Spanish (Columbia), UK English, US English
Weight & dimensions
- Height
- 4.94 cm
- Weight
- 1.095 kg
- Width
- 22.96 cm
- Depth
- 22.587 cm
Phone features
- Programmable Buttons Qty
- 10
- Conference Call Capability
- Yes
- Volume Control
- Yes
- Speakerphone
- Yes
- Dialer Location
- Base
- Caller ID Type
- Caller ID/call waiting
- Wireless Interface Provided
- Wi-Fi / Bluetooth
- Cordless Phone Standard
- IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE
- Bluetooth Profiles
- Advanced Audio Distribution Profile (A2DP), Hands-Free Profile (HFP), Human Interface Device Profile (HID), Phonebook Access Profile (PBAP)
- Call Services
- Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup
- Additional Functions
- One button to join (OBTJ), QR code access, conference mode, mute, Music on hold, Do not disturb, call recording, sleep mode, Kensington security slot
- Indicators
- Speakerphone indicator, headset, mute indicator, calendar indicator, select indicator, line status indicator, status, busy lamp field (BLF)
IP Telephony
- Power Over Ethernet (PoE) Support
- Yes
- VoIP
- Yes
- Main Features
- Integrated Ethernet switch
- IP Address Assignment
- DHCP, static
- Quality of Service
- IEEE 802.1Q (VLAN)
- Network Ports Qty
- 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
- Network Features
- Class 3 PoE
- Compatible Software
- Cisco WebEx, Cisco Unified Communications Manager
- Lines Supported
- 130 lines
- VoIP Protocols
- SIP, SDP, RTCP, RTP, SRTP
- Voice Codecs
- Opus, G.722, G.722.2, iSAC, G.711a-law, G.711μ-law, G.729a, G.729b, iLBC
- Security
- WPA3, AES, EAP-FAST, EAP-TLS, PEAP-GTC, PEAP-MSCHAPv2, TKIP, GCMP, MIC, IEEE 802.1X, TLS 1.3, FIPS 140-2, SRTP
- Network Protocols
- IPv4, IPv6, DHCP, GARP, DNS, TFTP, HTTPS, VLAN, RTP, RTCP, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol (LLDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED)
- Voice Features
- Acoustic echo cancellation (AEC), forward error correction (FEC), automatic gain control (AGC), comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), silence suppression, acoustic shock protection, adaptive jitter buffer (AJB), dual tone multi-frequency (DTMF), HD audio, ultrasonic support
Environmental Parameters
- ENERGY STAR Certified
- Yes





