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Cisco Desk Phone 9861 - VoIP phone - with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting

Manuf P/N: DP-9861-K9=

APAXON#: 10452695

EAN: 889728594974

Cisco Desk Phone 9861
VoIP phone
with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting
IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE
SIP, SDP, RTCP, RTP, SRTP
130 lines
carbon black
Weight: 1.56 KG
  • 5-inch color LCD display with 800 x 480 pixels for clear, vibrant visuals
  • Supports a wide range of voice codecs for HD audio quality, including G.722 and Opus
  • Integrated Ethernet switch and Class 3 PoE for easy network integration
  • Comprehensive security with AES, FIPS 140-2, and TLS 1.3 protocols
  • ENERGY STAR certified, made with 74% post-consumer recycled plastic

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Limited warranty - 90 days
Stock12
£11611.81

The Cisco Desk Phone 9861 enhances the desktop communication experience with its blend of high-quality audio, robust security features, and eco-friendly design. This VoIP phone is equipped with a 5-inch color LCD display, offering vibrant visuals and support for an extensive array of languages, making it an ideal choice for global businesses. With its integrated Ethernet switch and support for both IPv4 and IPv6, it seamlessly integrates into any office network. The phone's HD audio capabilities, supported by a wide range of voice codecs and advanced audio processing technologies, ensure every call is crystal clear. Security is a priority, with AES encryption, FIPS 140-2 compliance, and TLS 1.3, providing peace of mind in sensitive communication environments. Additionally, its construction from 74% post-consumer recycled plastic not only speaks to its durability but also Cisco's commitment to sustainability. The Cisco Desk Phone 9861 is a step forward in efficient, secure, and responsible business communication.

General

Body Colour
Carbon black
Product Type
VoIP phone
Integrated Components
Trusted Platform Module (TPM) 2.0
Weight
1.095 kg
Body Material
ABS polycarbonate, 74% post-consumer recycled plastic
Compatible Platforms
Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk

Manufacturer Warranty

Service & Support
Limited warranty - replacement - 1 year

Miscellaneous

Placing / Mounting
Desktop
Hearing Aid Compatible
Yes
Connections
Headset jack / RJ-9, 2 x network / RJ-45, USB / 4 PIN USB Type A, USB Type-C / 24 pin USB-C

Display

Backlit
Yes
Display Location
Base
Type
LCD display - colour
Diagonal Size
5"
Display Resolution
800 x 480 pixels
Display Languages
Brazilian Portuguese, Catalan, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (simplified), Chinese (traditional), Chinese (Traditional, Hong Kong), Spanish (Columbia), UK English, US English

Weight & dimensions

Height
4.94 cm
Weight
1.095 kg
Width
22.96 cm
Depth
22.587 cm

Phone features

Programmable Buttons Qty
10
Conference Call Capability
Yes
Volume Control
Yes
Speakerphone
Yes
Dialer Location
Base
Caller ID Type
Caller ID/call waiting
Wireless Interface Provided
Wi-Fi / Bluetooth
Cordless Phone Standard
IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE
Bluetooth Profiles
Advanced Audio Distribution Profile (A2DP), Hands-Free Profile (HFP), Human Interface Device Profile (HID), Phonebook Access Profile (PBAP)
Call Services
Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup
Additional Functions
One button to join (OBTJ), QR code access, conference mode, mute, Music on hold, Do not disturb, call recording, sleep mode, Kensington security slot
Indicators
Speakerphone indicator, headset, mute indicator, calendar indicator, select indicator, line status indicator, status, busy lamp field (BLF)

IP Telephony

Power Over Ethernet (PoE) Support
Yes
VoIP
Yes
Main Features
Integrated Ethernet switch
IP Address Assignment
DHCP, static
Quality of Service
IEEE 802.1Q (VLAN)
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Network Features
Class 3 PoE
Compatible Software
Cisco WebEx, Cisco Unified Communications Manager
Lines Supported
130 lines
VoIP Protocols
SIP, SDP, RTCP, RTP, SRTP
Voice Codecs
Opus, G.722, G.722.2, iSAC, G.711a-law, G.711μ-law, G.729a, G.729b, iLBC
Security
WPA3, AES, EAP-FAST, EAP-TLS, PEAP-GTC, PEAP-MSCHAPv2, TKIP, GCMP, MIC, IEEE 802.1X, TLS 1.3, FIPS 140-2, SRTP
Network Protocols
IPv4, IPv6, DHCP, GARP, DNS, TFTP, HTTPS, VLAN, RTP, RTCP, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol (LLDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED)
Voice Features
Acoustic echo cancellation (AEC), forward error correction (FEC), automatic gain control (AGC), comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), silence suppression, acoustic shock protection, adaptive jitter buffer (AJB), dual tone multi-frequency (DTMF), HD audio, ultrasonic support

Environmental Parameters

ENERGY STAR Certified
Yes
Cisco Desk Phone 9861 - VoIP phone - with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting — image 1
delivery was very quick and laptop was exactly what was advertised
John A.

Reviews are independently collected and not edited by Apaxon®.

Bought for my office, came new as expected and item is as described. Love it
John A.

Reviews are independently collected and not edited by Apaxon®.

did the job exactly what was advertised, would highly recommend
Verified customer

Reviews are independently collected and not edited by Apaxon®.

Verified customer reviews

Collected independently on VouchRate
★★★★★

Kaydron is excellent!

Really starting to transform my business to where I want it to be 😄

Apaxon replied: Thank you so much for the fantastic review! 😄 It’s been a pleasure working with you and seeing the business take shape. I’m really glad we’re helping move things in the direction you’ve been aiming for, and there’s plenty more to come! Thanks again for your trust and support — it’s genuinely appreciated! — Kadron

Chris · 12 September 2026

★★★★★Verified purchase

Efficient and reliable

Purchased an Apple product, was cautious initially as not used this site before but it arrived the next day even though courier left it on door step. will definitely recommend Apaxon!

Apaxon replied: Thank you so much for your review! We completely understand being cautious when trying a new website, so it’s great to hear that we could make a good first impression. We’re delighted your Apple product arrived the next day and that you were happy with the service. We really appreciate your recommendation and hope to welcome you back to Apaxon again soon! 😊

Lorraine Johnson · 5 September 2026

★★★★★

Great Company to deal with.

Great job by Kadron and the team. Definitely recommend for IT services

Apaxon replied: Thank you for the fantastic review! It’s been a pleasure supporting Mitsiland. We really appreciate your trust in us and are always happy to help keep everything running smoothly. We look forward to continuing to support you and the team! 👍

Mitsiland · 4 September 2026

★★★★★Verified purchase

Brilliant company

Apaxon Limited provide an excellent service to my business. Very knowledgeable and always responsive. Any IT issue that arises is always swiftly solved by the team at Apaxon

Apaxon replied: Thank you for this thoughtful review :-)

Suzanne Sill · 1 September 2026

MitsilandPremium Automotive Service & Repair Specialist

Apaxon®'s IT solutions have optimised our operations and significantly boosted our productivity. The team's reliable support and expertise have been genuinely invaluable to our business.

Managed IT★★★★★
Floor AngelsProfessional Cleaning Services

Apaxon®'s support has been excellent across every interaction. Their responsiveness and attention to detail make our daily operations much easier and more reliable to manage.

IT Support★★★★★
Cleaning Angels YorkshireSpecialist Cleaning Services

With Apaxon®'s help, our security posture and operational efficiency have greatly improved. We now have complete confidence in our IT infrastructure and the people behind it.

Cybersecurity★★★★★
Sagars 365Conservatory Roof Insulation

Apaxon®'s customer service has exceeded every expectation. Their prompt, professional support has been crucial for maintaining business continuity and keeping our team productive.

Managed IT★★★★★
Cotswold Magic CarpetsCarpet & Flooring Specialist

I approached Kadron after a friend recommended him, having used him for their own business. I'm so glad I did! 😃 He is simply transforming my business and taking it exactly where it needs to be. He's incredibly patient with me and all of my ideas 😂, really listens to what I want, and somehow manages to bring it all together. I couldn't recommend him highly enough!

via Google
Business IT★★★★★
Geoffs Garden OrnamentsGarden Ornaments & Outdoor Living

Kadron is amazing, he has helped our business and done a full make over on our websites. Kadron has also shared his knowledge and provided the information I need in great detail, is always on standby to assist and is fast at acting upon any tasks I throw at him. It's been a great pleasure, and have built a lovely business relationship for all our needs.

Also for Just Fountainsvia Google
Web Development★★★★★
Thistlemist FarmFarm & Countryside Business

Kadron's service is second to none… I will forever be indebted to him for how he has gone above & beyond to help me with my website & business in general. Thank you Kadron.

via Google
Web Development★★★★★

Testimonials from Apaxon® IT, web and support clients, including verbatim Google reviews. They describe our service, not this product.

Technology Partners
All Verified
Authorised Partner
Tier 2 Partner
Authorised Partner
Commercial Traditional Dealer
Registered PartnerInfrastructure Partner
Commercial Partner

Similar Products

Compare All
Better

Cisco Webex Codec EQ - video conferencing device

AI powered, 2x2 MIMO technology, security lock slot (cable lock sold separately), DiffServ support, Cisco Expressway technology, Wireless Screen Sharing, DNS support, Quality of Service (QoS), Network Timing Protocol (NTP), URI Dialing, Class of Service (CoS), Certificate Authority Proxy Function (CAPF), Locally Significant Certificates (LSC), Manufacturer-Installed Certificates (MIC)
Limited warranty - 90 days
Stock12
£11611.81