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Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - extended service agreement - 2 years - 4th/5th year - on-site
Extended service agreement
parts and labour
2 years (4th/5th year)
on-site
10x5
- Covers repair or replacement for manufacturing defects
- Onsite support after remote diagnosis
- Online and phone support - Monday-Friday during local business hours
Similar Products
Overview
Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Specifications
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 2 years
- Support Period
- 4th and 5th year
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 2 years - on-site - availability: 10 hours a day / Monday-Friday, Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday, Technical support - web support - 2 years - availability: business hours / Monday-Friday, Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday
Features
- License quantity
- 1 license(s) license(s)
- Phone support
- Yes
- Troubleshooting
- Yes
- Number of years
- 5 year(s) year(s)
- Web support
- Yes


