Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

Next Working Day
On qualifying orders
UK Dispatched
Fast & reliable nationwide
Expert Support
Mon–Fri, 8 am – 6 pm
Genuine Brands
Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Currently Unavailable

This product is out of stock

We can email you when it's back in stock, confirm expected lead times, or recommend in-stock alternatives that meet the same requirements.

See Alternatives Email Sales 0161 464 9941

Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14A G5, Chromebook x360

Manuf P/N: UQ989E

APAXON#: 7305124

Remote problem diagnosis and support
Repair at HP designated repair center
Labor, replacement parts, and materials included
Prepaid return shipment of a functional unit back to your location
Four to seven business days standard turnaround time (may vary by geographic location)

StockOut of Stock

ConditionNew

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

In warranty

Apaxon® is an authorised reseller of HP. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

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Overview

HP 2 year Return to Depot Notebook Hardware Support, Offsite repair, Offsite, In warranty, Standard workdays - 9 hours, 2 years, Repaired within 3-7 business days

Specifications

Supplier features

Support type: Offsite repair
Place of service: Offsite
Warranty coverage: In warranty
Coverage details: Standard workdays - 9 hours
Duration: 2 years
Response time: Repaired within 3-7 business days
Service method: Depot repair
Additional information: Excludes external monitor
Coverage period (months): 24
Logistics options: Customer carry-in or shipment

Features

UNSPSC-code: 81111812

High-quality support

Get remote assistance telephone support to start resolving the issue. Bring your PC to an HP-designated repair center to be repaired or replaced, if the issue cannot be solved remotely. Purchase this low price solution that covers equipment, repair or replacement, all parts, labor, and return shipment for your PC. HP external Monitor excluded. Enjoy piece of mind knowing that you got fully covered with 3 years of return to Depot

Reliable, lower-cost alternative to onsite support

For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.

Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

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Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14A G5, Chromebook x360

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Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14A G5, Chromebook x360

HP Carepack 3y NextBusDay Exchange TC Only SVC Thin Client T series 3/0/0 wty excl Mon 3y Exchange SVC,HW Only, HP ships replacement next bus day,8am-5pm,Std bus days excl HP hol.HP pre-pays return shipment

HP 1y Nbd Onsite Notebook Only SVC ,Commercial Mini/Value NB with 1/1/0 wty,1 year of hardware support, CPU Only, Next business day onsite response. 8am-5pm, Std bus days excluding HP holidays.

Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite 805 G8, 80X G9, Presence Small Space Solution with Zoom Rooms

HP Carepack 3y Advanced Docking Exchange SVC nc/nx/nw/nx/Port Replicator 1y/3y wMon, 3 yr Exchange service. HP ships replacement next bus day, 8am-5pm, Std bus days excl HP hol. HP prepays return shipment

Overview

Specifications

Supplier features

Features

High-quality support

Reliable, lower-cost alternative to onsite support

Customer Reviews

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