Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

Next Working Day
On qualifying orders
UK Dispatched
Fast & reliable nationwide
Expert Support
Mon–Fri, 8 am – 6 pm
Genuine Brands
Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Digital fulfilment

Estimated delivery:Digital delivery (email)

Orders placed after Friday 17:30 or over the weekend will be processed on the next business day.

Digital licence delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.

Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 3 years - 9x5 - repair time: 3-7 business days - for EliteBook 650 G10, ProBook 635, 640 G4, 640 G5, 640 G8, 650 G2, 650 G4, 650 G5, 650 G8

Manuf P/N: UA6G5E

APAXON#: 5038285

Remote problem diagnosis and support
Repair at HP designated repair center
Labor, replacement parts, and materials included
Four to seven business days standard turnaround time (may vary by geographic location)
Defective Media Retention

Stock1000

ConditionNew

Exc. VAT

£87.73

Inc. VAT £105.28

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

In warranty

Apaxon® is an authorised reseller of HP. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

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Overview

HP 3 year Return to Depot w/Defective Media Retention Notebook Hardware Support, Return to depot, Offsite, In warranty, Standard workdays - 9 hours, 3 years, Repaired within 3-7 business days

Specifications

Supplier features

Support type: Return to depot
Place of service: Offsite
Warranty coverage: In warranty
Coverage details: Standard workdays - 9 hours
Duration: 3 years
Response time: Repaired within 3-7 business days
Service method: Depot repair
Additional information: Excludes external monitor
Additional support option: Defective media retention
Coverage period (months): 36
Logistics options: Customer carry-in or shipment

Features

UNSPSC-code: 81111812

High-quality support

HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.

Reliable, lower-cost alternative to onsite support

For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.

Keep control of what matters

The HP Defective Media Retention option is ideal if you need to control and secure your classified, proprietary, and confidential data – or if you’re subject to data privacy regulations such as HIPAA.

Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

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HP Carepack 3y NextBusDay Exchange TC Only SVC Thin Client T series 3/0/0 wty excl Mon 3y Exchange SVC,HW Only, HP ships replacement next bus day,8am-5pm,Std bus days excl HP hol.HP pre-pays return shipment

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Overview

Specifications

Supplier features

Features

High-quality support

Reliable, lower-cost alternative to onsite support

Keep control of what matters

Customer Reviews

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