Next-working-day delivery. Order before 17:30 in England or Wales, or before 16:00 in Northern Ireland, Republic of Ireland, or Scotland, to receive next-working-day delivery. Upgrade options include pre-9, pre-10:30, pre-noon, special delivery, and secure bulk deliveries (available at additional cost).
Electronic HP Care Pack Next Business Day Hardware Support
- On-site support
- Remote problem diagnosis and support
- Onsite hardware support
- Faster tech support
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
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Product Summary
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.
Extended Specification
Disclaimers
- [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.