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  • Next Working Day

    On qualifying orders

  • UK Dispatched

    Fast & reliable nationwide

  • Expert Support

    Mon–Fri, 8 am – 6 pm

  • Genuine Brands

    Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Digital fulfilment
Estimated delivery:Digital delivery (email)
Your licence will be sent by email after payment. Vendors typically fulfil within 24–48 hours (Mon–Fri).

Digital licence delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.

HPE Foundation Care 24x7 Service

Manuf P/N: U7VQ8E

APAXON#: 3431424

HP 5y 24x7 DL120 Gen9 FC Service,ProLiant DL120,24x7 HW support, 4 hour onsite response 24x7 Basic SW phone support with collaborative call mgmt.
  • Make one call to access global support specialists
  • Resolve issues quickly with alerts and access to actionable information
  • Use the unique combination of automated support and HPE expertise

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HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

Main Specifications

Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Product Features

Simplify your support experience

Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.

Reduce complexity

Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.

Reduce downtime

Choose the high level call-to-repair commitment - restoring hardware operation within six hours.

Prepare for growth

Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.

Boost control and management

Leverage online visibility into your assets and support status with the HPE Support Center website.

Foundation Care call-to-repair service

Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Service Availability
24 hours a day / 7 days a week
Response Time
4 hours

Technical details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years
HPE Foundation Care 24x7 Service — image 1
Authorised Technology Partners
All Verified
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