HPE Tech Care Essential Service - Technical support - for Microsoft Windows Server 2025 Standard (OS and Applications) - 2 additional cores - phone consulting - 3 years - 24x7 - response time: 15 min
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HPE Tech Care Essential Service - Technical support - for Microsoft Windows Server 2025 Standard (OS and Applications) - 2 additional cores - phone consulting - 3 years - 24x7 - response time: 15 min

Manuf P/N: H48CDE
APAXON#: 11867244
EAN: 4549821636709
HPE Tech Care Essential Service - Technical support - for Microsoft Windows Server 2025 Standard (OS and Applications) - 2 additional cores - phone consulting - 3 years - 24x7 - response time: 15 min
  • Digital and data-driven
  • Personalized and predictive
  • Innovation and intelligence
Stock9876
Price £100.10
Quantity
|

Product Summary

Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.

Main Specifications

Product Description
HPE Tech Care Essential Service - technical support - for Microsoft Windows Server 2025 Standard (OS and Applications) - 3 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
15 min
Service Availability
24 hours a day / 7 days a week
Software Title
Microsoft Windows Server 2025 Standard (OS and Applications)
Licence Qty
2 additional cores
Digital and data-driven

Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.

Personalized and predictive

Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.

Innovation and intelligence

Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.

Extended Specification

General
Full Contract Period
3 years
Type
Technical support
Response Time
15 min
Service Included
Phone consulting
Service Availability
24 hours a day / 7 days a week
Technical details
Service & Support
Phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2/3 Web support - 3 years Web knowledge base access - 3 years New releases update - 3 years
Software
Licence Qty
2 additional cores
Installation Type
Locally installed
Software Title
Microsoft Windows Server 2025 Standard (OS and Applications)
HPE Tech Care Essential Service - Technical support - for Microsoft Windows Server 2025 Standard (OS and Applications) - 2 additional cores - phone consulting - 3 years - 24x7 - response time: 15 min