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IBM ServicePac On-Site Repair - extended service agreement - 5 years - on-site
Extended service agreement
parts and labour
5 years
on-site
9x5
response time: 4 h
for P/N: 7309BAX
- Extended service agreement enhances support options
- On-site service ensures fast response and minimal disruption
- Includes parts and labor for comprehensive coverage
Overview
Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever. To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM ServicePac family of service offerings. These services provide a convenient and affordable way for businesses of all sizes to have access to the range of hardware maintenance services available from IBM. IBM On-Site Repair ServicePacs keep your business running in the event of unplanned disruptions and provide continuous operation of critical business processes.
Main Specifications
- Product Description
- IBM ServicePac On-Site Repair - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- P/N: 7309BAX
Associated Documents
Product Features
Reliable service agreement
The extended service agreement provides ongoing support, ensuring that any issues encountered are managed effectively through proper service procedures.
Efficient on-site support
With on-site service, technicians can address problems directly at the customer’s location, reducing wait times and enhancing convenience.
Comprehensive inclusion
The service covers both parts and labor, offering protection against unexpected repair costs and contributing to a more predictable maintenance budget.
Specifications
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 9 hours a day / 5 days a week
Service & Support
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday
Compatibility Information
- Designed For
- P/N: 7309BAX