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Lenovo Onsite Repair - extended service agreement - 1 year - on-site
Extended service agreement
parts and labour
1 year
on-site
9x5
response time: 4 h
for eserver xSeries 235; eServer xSeries 366; RXE-100; Netfinity EXP300; System x3655; x3850
- Extended service agreement provides comprehensive support
- On-site service minimizes equipment downtime
- Includes both parts and labor for efficient repairs
Overview
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry. Eligible Machine Types are: 8671 - all models.
Main Specifications
- Product Description
- Lenovo Onsite Repair - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Eserver xSeries 235 8671; eServer xSeries 366 8863; RXE-100 8684; Netfinity EXP300; System x3655 7943; x3850 8863
Associated Documents
Product Features
Comprehensive coverage
With both parts and labor included, Lenovo's Onsite Repair service ensures that your equipment is covered, minimizing downtime and stress.
Convenient support
The on-site service agreement means that professional assistance is always within reach, ensuring that any issues are addressed promptly and efficiently right where you are.
Specifications
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Service Availability
- 9 hours a day / 5 days a week
- Response Time
- 4 hours (target time)
Technical details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday
Compatibility Information
- Designed For
- IBM eserver xSeries 235 8671, IBM eServer xSeries 366 8863, IBM eServer xSeries RXE-100 8684, IBM Netfinity EXP300, Lenovo System x3655 7943, Lenovo System x3850 8863
