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Logitech Select Five Year Enterprise Plan - up to 750 rooms
Extended service agreement
advance parts replacement (for video conferencing devices)
5 years
shipment
8x5
response time: NBD
up to 750 rooms
- Next business day parts shipment
- 24/7 phone and e-mail consulting
- Same-day on-site service response
- Advance parts replacement included
- Comprehensive extended service agreement
Similar Products
Overview
The Logitech Select Enterprise Plan is designed to provide support and service for your video conferencing devices. This extended service agreement ensures that your equipment is protected with advance parts replacement, minimizing downtime and maintaining productivity. With service availability 8 hours a day, 5 days a week, and technical support accessible 24/7, your business is covered around the clock. The plan offers a variety of support options, including next business day shipment for parts, same-day on-site service, and tier 2 technical support through both phone and e-mail consulting. Whether you're dealing with hardware issues or seeking expert advice, the Logitech Select Enterprise Plan has you covered, ensuring your video conferencing systems are always in condition.
Main Specifications
- Product Description
- Logitech Select Enterprise Plan - extended service agreement - 5 years - shipment
- Type
- Extended service agreement
- Service Included
- Advance parts replacement
- Location
- Shipment
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 8 hours a day / 5 days a week
- Pricing Type
- Up to 750 rooms
- Class of Equipment
- Video conferencing devices
Associated Documents
Product Features
Comprehensive coverage
The Logitech Select Enterprise Plan offers an extensive service agreement that includes advance parts replacement, ensuring minimal downtime and maximum productivity for your video conferencing devices.
Round-the-clock support
With 24/7 access to phone and e-mail consulting, this plan ensures that expert assistance is just a call or click away, any time of the day, any day of the week.
Prompt response times
Experience peace of mind with next business day shipment for parts and same-day on-site service, ensuring your equipment is back up and running swiftly.
Versatile service options
Catering to a wide range of needs, the plan offers both shipment and on-site support, alongside tier 2 technical support, making it a versatile choice for businesses of all sizes.
Specifications
General
- Full Contract Period
- 5 years
- Location
- Shipment
- Response Time
- Next business day
- Service Availability
- 8 hours a day / 5 days a week
- Service Included
- Advance parts replacement
- Pricing Type
- Up to 750 rooms
- Class of Equipment
- Video conferencing devices
Service & Support
- Service & Support
- Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - availability: 8 hours a day / Monday-Friday, Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - Tier 2, Technical support - e-mail consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - Tier 2, Extended service agreement - parts - 5 years - on-site - response time: same day - 5 spares