Authorised Technology Partners

All Verified

Authorised Partner

Lenovo

Authorised Partner

Intel

Authorised Partner

Next Working Day
On qualifying orders
UK Dispatched
Fast & reliable nationwide
Expert Support
Mon–Fri, 8 am – 6 pm
Genuine Brands
Authorised reseller

Next-working-day delivery. Order before 17:30 (England & Wales) or 16:00 (Northern Ireland, Republic of Ireland, Scotland) to receive next-working-day delivery. Orders placed before 17:30 Friday are delivered Monday; after 17:30 Friday arrive Tuesday. Upgrades — pre-9, pre-10:30, pre-noon, special and secure bulk — available at extra cost.

Orders over £100 (ex VAT) receive FREE next-working-day delivery across the UK.

Instant digital delivery. Software licences, subscriptions, warranties & insurance, and electronic copies are delivered the same day via email — provided a valid email address is entered at checkout.

Digital fulfilment

Estimated delivery:Digital delivery (email)

Orders placed after Friday 17:30 or over the weekend will be processed on the next business day.

Digital licence delivery via email. Vendors typically fulfil within 24–48 hours (Mon–Fri). Weekend orders may be processed on the next business day.

HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site

Name: HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
Brand: Hewlett Packard Enterprise
SKU: U3YL8E
Price: 485.93 GBP
Availability: InStock

Manuf P/N: U3YL8E

APAXON#: 3161402

EAN: 0190017230283

HP 5y Nbd PSU FC SVC,PSU,9x5 HW support, next business
day onsite response.

Escalation management
HPE electronic remote support solution
Access to electronic support information and services

Stock1000

ConditionNew

Exc. VAT

£485.93

Inc. VAT £583.12

Quantity

Notify me when available

Sales & Technical

Phone: 0161 464 9941

Email: sales@apaxon.co.uk

Manufacturer Warranty

Manufacturer warranty applies. Warranty periods and service levels vary by brand and product type.

Apaxon® is an authorised reseller of Hewlett Packard Enterprise. Warranty claims, repairs, replacements, and credits are fulfilled strictly in accordance with the manufacturer's terms and conditions.

Returns Policy

Business & Consumer Purchases

Orders placed for business use, resale, or onward supply are treated as Business-to-Business (B2B) transactions. B2B sales do not carry an automatic right of cancellation.

Nothing in this policy affects statutory consumer rights under UK law.

Consumer Cancellation (B2C Only)

Consumers may cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.
Cancellation must be confirmed in writing within 14 days of delivery.
Goods must be returned within 14 days of cancellation.
Items must be unused beyond reasonable inspection and in resaleable condition.
Return shipping costs are the customer's responsibility.
Prepaid return labels are not provided for change-of-mind returns.
Refunds are processed after inspection and issued to the original payment method.

Faults & Delivery Issues

Transit damage or shortages must be reported within 48 hours of delivery.
Visible defects must be reported within 7 days of delivery.
Hidden faults must be reported within 7 days of discovery.
Returns require prior authorisation and a valid RMA reference.
Failure to report within these timeframes may affect eligibility for return or claim.

Business Returns (B2B)

Business customers do not have an automatic right to return non-faulty goods.

Supply chain authorisation
Restocking fees (typically 15–25%)
Inspection approval
Non-refundable outbound carriage

Return shipping is the responsibility of the buyer unless agreed otherwise.

Non-Returnable Items

Software, licences, activation keys, and digital products
Special-order or non-standard procurement items
Opened consumables
Items not in resaleable condition

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Overview

HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Main Specifications

Product Description: HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week

Associated Documents

APAXON Product Data Sheet - HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site(U3YL8E).pdfPDF

Product Features

Reduce downtime

Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.

Simplify your support experience

Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.

Reduce complexity

Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.

Reduce downtime

Choose the high level call-to-repair commitment - restoring hardware operation within six hours.

Prepare for growth

Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.

Boost control and management

Leverage online visibility into your assets and support status with the HPE Support Center website.

Foundation Care call-to-repair service

Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specifications

General

Service Included: Parts and labour
Location: On-site
Full Contract Period: 5 years
Service Availability: 9 hours a day / 5 days a week
Response Time: Next business day

Technical details

Service & Support: Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday, Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday, Technical support - remote diagnosis - 5 years, New releases update - 5 years, Product info support - web knowledge base access - 5 years